Privacy Policy

This Privacy Policy describes how Wicked Algo ("we," "us," "our") collects, uses, shares, and protects information about you when you use wickedalgo.com, our Discord server, our indicators, and related services (the "Services").

1. Information We Collect

Information You Provide

• Contact info: Name, email, phone number (if provided), Discord username, when you sign up, purchase a product, or join our Discord
• Payment info: Processed entirely by our third-party checkout partner (Whop). We do not store full credit card numbers on our servers. We receive only the transaction ID, purchase amount, product purchased, and your email.
• Communications: Messages you send us via email, Discord DMs, contact forms, or SMS
• Survey responses: Any feedback you submit voluntarily

Information Collected Automatically

• Usage data: Pages visited, time on page, referral source, clicks, and other interactions with our website
• Device data: IP address, browser type, operating system, device type
• Cookies and similar technologies: We use cookies and tracking pixels (including Meta Pixel, TikTok Pixel, and GoHighLevel tracking) to understand usage and enable retargeting advertising. You can control cookies through your browser settings.

Information from Third Parties

We may receive information about you from our integrations and partners, including Whop (purchase data), Discord (community activity), TradingView (indicator access), and advertising platforms.

2. How We Use Information

We use your information to:

• Provide and deliver the Services (grant indicator access, Discord roles, etc.)
• Process payments and manage subscriptions
• Send transactional emails (receipts, onboarding, renewal notices)
• Send marketing emails and SMS (only with your consent, and you can opt out at any time)
• Personalize your experience and recommend relevant content
• Run and measure advertising campaigns, including retargeting
• Improve the Services based on usage data and feedback
• Prevent fraud, abuse, and violations of our Terms
• Comply with legal obligations

3. How We Share Information

We do not sell your personal information. We share information only with:

• Service providers who help us operate the Services (Whop, Discord, TradingView, Google Workspace, GoHighLevel, email delivery services, analytics providers, ad platforms)
• Advertising partners (Meta, TikTok, Google) via pixels and custom audiences, to show you relevant ads and measure campaign performance
• Legal authorities when required by law, court order, or to protect our rights
• Business transfers — if we are acquired or merged, your information may be transferred as part of the transaction

4. Marketing Communications

If you opt in, we may send you marketing emails and SMS messages with offers, content, and updates. You can unsubscribe from emails at any time using the unsubscribe link in any email. You can opt out of SMS by replying STOP. Transactional messages (receipts, account notifications) cannot be opted out of.

5. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Keep you logged in and remember your preferences
• Measure site performance and understand how visitors use the site
• Enable retargeting ads on Meta, TikTok, and other ad platforms
• Attribute conversions to marketing campaigns

You can disable cookies through your browser settings, but some features of the site may not work correctly.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We keep your information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. If you close your account, we may retain certain information as required by law or for legitimate business purposes.

8. Your Rights

Depending on where you live, you may have rights to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your personal information ("right to be forgotten")
• Object to or restrict certain processing
• Port your data to another service
• Opt out of the sale or sharing of personal information (California residents)

To exercise these rights, email support@wickedalgo.com. We will respond within 30 days.

9. Children's Privacy

The Services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a minor, please contact us and we will delete it.

10. International Users

Our servers are located in the United States. If you access the Services from outside the US, your information will be transferred to, stored, and processed in the US. By using the Services, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on the website. The "Last updated" date at the top reflects the latest revision.

12. Contact

Questions, concerns, or data requests: support@wickedalgo.com